Refund policy

Return & Refund Policy – Aura Farming

At Aura Farming, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We have a 7-day return policy, which means you can request a return within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition that you received it.

  • The product must have all original tags and packaging intact.

  • A valid receipt or proof of purchase is required.

To initiate a return, contact us at:

πŸ“§ smartifydaily1407@gmail.com

Once your return request is approved, we will provide return instructions. Products sent back without prior approval will not be accepted.


Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive:

  • A damaged product

  • A defective item

  • The wrong item

Contact us immediately at smartifydaily1407@gmail.com with photos of the issue so we can resolve it quickly.


Non-Returnable Items

Certain products are not eligible for returns, including:

  • Customized or personalized products

  • Innerwear or personal care items

  • Gift cards

  • Clearance or sale items

If you have questions regarding a specific item, feel free to contact us before placing your order.


Exchanges

We currently offer exchanges only for:

  • Size issues

  • Damaged or defective products

To request an exchange, email us at smartifydaily1407@gmail.com.


Refunds

After receiving and inspecting your returned product, we will notify you about the approval status of your refund.

If approved:

  • Refunds will be processed to your original payment method within 5–10 business days.

  • Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.

If you have not received your refund within 15 business days after approval, please contact us at:

πŸ“§ smartifydaily1407@gmail.com


Cancellation Policy

Orders can only be cancelled before they are shipped. Once the order has been dispatched, cancellation requests will not be accepted.


Contact Us

For any return, refund, or exchange-related queries:

πŸ“§ smartifydaily1407@gmail.com

Aura Farming – Wear Your Aura